In some areas, law enforcement will no longer respond to alarm activations unless someone on the site has determined that a crime has, or is taking place. In such a case, a security officer trained in alarm response is the best and safest option for a business or homeowner.
In areas where law enforcement still provides alarm response, there may be significant fees that result from alarm activations. More importantly, alarm responses are typically placed low on the call priority list for law enforcement officers to handle, resulting in extended response times.
Alarm response is a function of our Patrol Supervisor’s duties. These officers are responsible for a geographic “district”. This means that alarm responses are handled by the closest officer, resulting in rapid response to your alarm activation.
Upon arrival, the Patrol Supervisor will check the entire site for signs of criminal activity. If it is apparent that a crime has occurred, law enforcement will be notified and the findings reported to the alarm-monitoring center. If no crime has occurred, the officer will attempt to determine the cause of the activation and will insure that the property is secure. If “key holding” services are requested, the Patrol Supervisor can enter an alarmed building, disarm the alarm and attempt to determine the cause of the activation. The alarm system would then be re-armed and the findings reported to the monitoring center. This service almost always eliminates the need for a business owner to respond during the middle of the night or on weekends. Written reports are completed on all alarm responses.
Advanced Security, Inc. has a long history of safely and professionally handling alarm responses in the Salem, Eugene and Portland areas.