The ITES and BPO Sector has been much on the lime light over the course of years in India. One of the key reasons is the availability of basic infrastructural facilities and competitive rates. The Standard IT Parks coupled with SEZ benefits make the business far more lucrative. The real estate market in India is very conducive and the finest companies are present here.
Most of the BPO's don't want to block money in the form of fixed assets. They prefer renting the space rather than buying it. One of the causes is the future prospects of BPO industry. They may have to shift location / expansion to a more lucrative location in future.
A majority of IT / ITeS activity in India is concentrated in seven cities in India.
- Gurgaon / Noida (Delhi and NCR Region)
- Mumbai, Navi Mumbai
- Hyderabad / Secunderabad
With concerted development efforts of a wider base of cities / towns, the geographical spread of IT / ITeS activity is gradually expanding to cover tier II cities such as Ahmedabad, Jaipur, Coimbatore, Kochi, Trivandrum, Chandigarh, Mysore, Mangalore, Madurai and Bhubhaneswar.
Various companies have chosen to locate their operations in one or more of these seven cities based on parameters such as:
- Leveraging local experience and assets
- Spreading to reach right skills at right costs
- Business continuity requirements.