Ice Group is an industrial ice cream machinery manufacturer. Our product range includes also machines applied in other food production fields like dairy, fishery, meat and confectionery industries. But to distinguish them from the main product line, we mark them with the parallel brand of Cubo Pack. Our experience, aligned with openness and ability of quick learning and needs recognition, create and shape our relations with Customers. Wherever standard, repeatable solutions, which the Customers must adjust to, fail, there comes up our tailor-made offer.
The tools we use to materialize the mission are: constantly growing knowledge about our markets developed through practical contact, supported by creativity and solid technical knowledge. All those factors become more real if we see them in a commercial dimension which can immediately verify their values.
We have been verified. We are in our field 20 years.
We are talking about the approach to the market that allows our machines to be used by ice cream producers on five continents. Self-demanding attitude and the priority for knowledge gaining is always connected, in our case, with humbleness towards the market.
We start our work with fullest possible recognition of the Customer’s needs and showing ways of market position strengthening. By “ways”, we mean product innovations or fast imitations of key products present in the given markets.
Execution of such assumptions is in accordance with the requirements of the introduced quality management system and legal regulations, including intellectual property rights protection.
The information gathered in the course of Customers’ needs recognition, the invented solutions based upon them and, as a result, the machines manufactured and products introduced to the market by our Customers, encourage us, every season, to take on new, more and more daring challenges.
Being aware that the key to the company’s development is our Customers’ satisfaction, we have introduced, we maintain and keep improving the management quality system in accordance with the norm PN-EN ISO 9001:2000, which is confirmed by a certificate of an independent certifying unit.
Permanent organizing of all our actions into a system and, by that, perfecting the system, is not just a slogan in our company, it’s our reality.
We execute the Organization Policy by pursuing the following strategic objectives:
- gathering knowledge about new, interesting markets and acquiring new Customers and new contracts,
- maintaining the existing markets and enlarging the group of Regular Customers’, in order to enlarge the company’s safety parity,
- using modern technologies in information circulation in the direction towards the Customers and between the Customers and our company, in order to learn from each other and maintain constant contact,
- defining the Customers’ current needs and showing them different possibilities, this way awakening new needs and reacting to them,
- widening the scope of our offer,
AIM / VISION / MISSION
TO ENABLE OUR CUSTOMERS QUICK AND PRECISE REACTION TO CHANGING MARKET NEEDS, STRICTLY COOPERATING FOR THE GOOD OF OUR COMMON KEY CATEGORY - THE FINAL PRODUCT.