While the traditional Equipment Identity Register (EIR) is deployed in some networks, widespread deployment still has not occurred. However, the introduction of new, sophisticated features in handsets such as cameras, mp3 players, and email capability, etc. has resulted in a rising number of thefts, particularly among certain models of handsets. Wireless operators have taken notice, and are beginning to address this common, serious problem.
Primal Technologies xEIR addresses this problem by allowing subscribers to report their lost/stolen handset to the wireless operator's customer care center. Customer care then marks the handset as lost or stolen accordingly. Thereafter, when the handset is attempted to be turned on, it will no longer receive wireless service. Furthermore, if the handset has been stolen then it can be identified with the SIM owner for law enforcement purposes.
While Primal Technologies supports this traditional theft deterrent capability, the xEIR also tracks which model of handset their subscribers are using, at any particular time. This facilitates SIM/firmware configuration management and application version control. An open, secure, transactional interface allows access to determine the handset model used by a particular subscriber for such configuration purposes.