Wireless service providers today are faced with creating more efficient distribution channels and increasing customer satisfaction, while also improving margin and profitability. Industry trends are pushing the sale of handsets further into the retail channel. The cost and effort of provisioning handsets, activating users, and updating handset parameters can be greatly reduced by using over-the-air activation mechanisms. A comprehensive and extensible means for over-the-air provisioning and handset parameter updating is required. EIA/TIA/IS-683 (Over-the-air Service Provisioning of Mobile Stations in Spread Spectrum Systems) specifies how mobile handsets can be remotely programmed to reduce the number of manual steps in programming, and re-programming handsets.
Primal Technologies' CDMA OTA Platform has assisted numerous operators worldwide to reduce their operational costs, and allow them to seek out non-operator owned distribution channels for their CDMA handsets. With open interfaces to support integration with a network operator’s number management platform, Primal Technologies OTA platform provides a key component which greatly simplifies the network operator’s subscriber/device management.