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Usability Testing

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Most frequent questions our team would address during Usability Testing:

  • Is the application/software easy to use for the end users?
  • Can the end users carry out the most common tasks without considerable help?
  • What is the rate of ‘Ease of Learning’ and ‘Speed of task completion’?
  • Will the end user be satisfied more than 85% by using this application?
  • Is the application in line with current industry standards?

Our team has vast experience testing application from various kind of domain includes Advertising & Media [Email marketing, Email Performance test], E-Learning, E-Commerce, finance & insurance, legal, health care, hospitality & travel, manufacturing & engineering, real estate, retail & distribution, technology and services and transport. We would act as proactive end users to the application/website and make sure that the application/website appeals most number of users.

Usability evaluation/analysis includes following:

  • Observing the user experience and reporting usability issues
  • Identifying user interaction points and easy access points to help developer team to understand the user expectations
  • Using past experience and strong domain knowledge to reduce the non relevant functionalities and contents
  • Increasing user confidence ratio based on the user satisfaction evaluation

Our team has also executed usability testing for PDA Applications, Plug-ins, SMS sending applications.

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