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Data Recovery Shipping Guidelines

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When preparing any type of media for shipping, it is very important that it is packaged carefully to ensure that no further damage is incurred during transportation. In order to ensure the safe delivery and maximize the potential for data recovery, OvationData recommend the following
If you have the original media packaging materials, this is ideal.
Isolate the media as best as possible. For example, remove a hard disk from a computer or laptop. For assistance, please contact us for guidelines. Ensure all media is treated with the utmost care.
Place the media in an anti-static bag or failing this, any other anti-static material.
Wrap the media in bubble wrap, foam or any type of packaging material which will provide dampening and protection reduce the risk vibrations, shock or debris during transit.
Be sure to include any applicable cables or peripherals depending on the media type..
The media should then be placed in a box or container approximately twice the size of the media. Ensure that enough foam or bubble wrap is used so that the media cannot move freely during transit. .
Ensure the package is clearly labeled as ‘FRAGILE’..
Ensure the package is clearly addressed to OvationData as follows: OvationData The Australian Data Management Centre 14 Brodie Hall Drive Technology Park Bentley WA 6102 Australia .
Do not forget to include a business card or personal details along with a completed OvationData Service Request Form.
OvationData will be in contact upon receipt of the shipment at our premises to confirm its arrival and to discuss your data recovery requirements.

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