All approved returns would be based upon the guidelines set forth by your company for your product. This criteria can be line based (for all products under your brand name) or vary depending upon model.
WM can handle the authorization, return shipping and storage costs for all approved products. These items would then be stored and returned to your facilities on a regular basis. These storage locations are strategically located across North America and the Caribbean making it fast and effective to centralize returns from across the country.